Home>Services 24/7 Virtual Reference   NC Knows is a project, still in its testing phase, to provide chat-based virtual reference services in libraries throughout the state. It is staffed by librarians from various libraries in and outside of the state, who are on call to chat with and assist you regarding your research needs. Please note, you will not necessarily be speaking to an A&T librarian. To access 24/7 Reference Services: Simply click on the NC Knows banner below. You will be directed to the NC Knows page where you can learn more about the service, its purpose, and its limitations. From there, log in and chat with a librarian to try out the service. This project is still in its pilot phase, so please have patience with the virtual librarians!