E-mail Reference Service
refemail@ncat.edu

The Reference department is available to answer questions by e-mail to anyone with a valid e-mail address, regardless of university affiliation. Our email address is refemail@ncat.edu.

This service handles the following types of questions:

• Brief, factual questions
• Citation verification
• Questions about library holdings
• Questions about library services, policies, and procedures

Please send reference inquiries to refemail@ncat.edu. Be sure to include your email address within the text of your message in case your browser is not configured with your email address.

NOTE: Response time may vary depending on the complexity of the question, but in general we answer questions within a 24-hour period on weekdays. Weekends and holidays may cause delays.

24/7 Virtual Reference
NCknows is a chat service staffed by librarians from throughout the country, not just A&T.

The virtual librarian cannot help with questions about the campus, particular teachers, or other topics specific to A&T.    However, the librarian that chats with you will be a research professional that can help you find sources or learn to use one of the research databases available on campus for finding e-books or articles.

NCknows is a statewide library pilot project providing virtual reference services in libraries throughout North Carolina. Using NCknows allows you to chat in real-time with a librarian who will attempt to give you help with your question.

To access NCknows click on the NCknows button below:

One-on-One Instruction

For face to face help, patrons are encouraged to come to the Reference Desk on the first floor of the library. A reference librarian will be pleased to help you there.

If you have difficulty using the library resources and want to schedule a time for a librarian to assist you one-on-one with your research, we also provide the Bluford Individualized Instruction Program.

To make an appointment for individualized instruction please call or come by the Reference desk to discuss scheduling. We require 24-hour notice to prepare so that we can give you the best possible assistance.

Call Us

To speak to a Reference librarian directly during reference hours please call the reference department.

For local students our number is
(336) 334-7159.

Distance Education Students please call
(888) 246-1272.